Shipment and Delivery Policy for Sobti International
Contact Information:
Phone: +91-9891312626
Email: sobtiexpo@hotmail.com
Address: 4737, Main Bazar, Paharganj, New Delhi - 110055
Shipment and Delivery Policy
At Sobti International, we are dedicated to providing a seamless and efficient shipping and delivery experience for our customers. Below is our detailed policy to ensure clarity and transparency.
Shipping Rates and Methods
-
Domestic Shipping:
- Standard Shipping: We offer standard shipping for all orders within India. Shipping charges are calculated at checkout based on the weight and destination of the package.
- Express Shipping: For faster delivery, express shipping options are available at an additional cost.
-
International Shipping:
- We ship to select international locations. Shipping charges and delivery times vary depending on the destination country.
- Customs and import duties may apply and are the responsibility of the customer.
Order Processing Time
- Processing Time: All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
- Order Confirmation: Once your order is placed, you will receive an order confirmation email. You will also receive a notification when your order has been shipped, along with a tracking number.
Delivery Time
- Standard Delivery: Typically, standard delivery within India takes 5-7 business days.
- Express Delivery: Express delivery within India takes 2-4 business days.
- International Delivery: Delivery times for international orders vary by destination and can take 7-21 business days.
Order Tracking
- Once your order is shipped, you will receive an email with tracking information. You can track your order using the tracking number provided.
Shipping and Delivery Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Some products may have shipping restrictions due to size, weight, or international regulations.
Shipping and Delivery Delays
- While we strive to deliver your order within the specified time frame, delays may occur due to unforeseen circumstances such as weather, customs clearance, or carrier delays. We appreciate your patience and understanding in such cases.
Damaged or Lost Packages
- Damaged Packages: If your package arrives damaged, please contact us immediately at info@sobtiinternational.in with your order number and photos of the damaged item and packaging. We will work with you to resolve the issue.
- Lost Packages: If your package is lost in transit, please contact us at info@sobtiinternational.in. We will initiate an investigation with the carrier and keep you informed throughout the process.
Returns and Refunds
- For information on returns and refunds, please refer to our Return Policy. If you have any questions, feel free to contact us.
Contact Us
If you have any questions or concerns regarding our shipment and delivery policy, please feel free to contact us at +91-9891312626 or sobtiexpo@hotmail.com. We are here to assist you and ensure a smooth shopping experience.
Thank you for choosing Sobti International. We appreciate your business and strive to provide the best possible service.
Feel free to adjust or customize this policy as needed to fit the specific requirements of Sobti International.